This is a demo store. No orders will be fulfilled.

DATA PROTECTION DECLARATION


Privacy policy

1. GENERAL INFORMATION AND PRINCIPLES OF DATA PROCESSING

We are pleased that you are visiting our website. The protection of your privacy and the protection of your personal data, so-called personal data, when using our website is an important concern for us.

According to Art. 4 No. 1 of the GDPR, personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as their first and last name, their address, their telephone number, their e-mail address, but also their IP address.

Data for which no reference to your person can be established, such as through anonymisation, is not personal data. Processing (e.g. collecting, storing, reading, querying, using, transmitting, deleting or destroying) according to Art. 4 No. 2 DS-GVO always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally prescribed retention obligations to uphold.

Here you will find information on how we handle your personal data when you visit our website. In order to provide the functions and services of our website, it is necessary for us to collect personal data about you.

We also explain to you the type and scope of the respective data processing, the purpose and the corresponding legal basis and the respective storage period.

This data protection declaration only applies to this website. It does not apply to other websites to which we merely refer by means of a hyperlink. We cannot accept any responsibility for the confidential handling of your personal data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself about the handling of your personal data by these companies directly on these websites.  

2. RESPONSIBLE BODY

Responsible for the processing of personal data on this website is (see imprint):

KEYS.EXPRESS GmbH

Betriebsstätte Deutschland

Gymnasialstraße 2

55543 Bad Kreuznach

Germany

Phone:             +49 (0) 6784 / 98 25 323

E-mail:             welcome(at)keys.express 

If you have any questions about data protection, you can also contact our data protection officer at any time:

PROLIANCE GmbH

Leopoldstr. 21

80802 Munich

 

Phone:             +49-89 250 039 220

E-mail:             info@datenschutzexperte.de

2.1 Web host

Our site is hosted by Nexcess, Cogent Data Center, Haarlemerstraatweg133-135

1165 MK Amsterdam, Netherlands hosted on servers in the Netherlands.

3. PROVISION AND USE OF THE WEBSITE/SERVER LOG FILES

a) Type and scope of data processing       

If you use this website without otherwise transmitting data to us (e.g. by registering or using the contact form), we collect technically necessary data via server log files that are automatically transmitted to our server, including:

  • the IP address of the requesting computer;
  • the name of the owner of the IP address range (usually your internet access provider);
  • the date and time of access;
  • the website from which the access was made (referrer URL), if applicable with the search term used;
  • the name and URL of the retrieved file;
  • the status code (e. g. error message);
  • the operating system of your computer;
  • the browser you use (type, version and language);
  • the transmission protocol used (e.g. HTTP/1.1); and
  • If applicable, your user name from a registration/authentication.

b) Purpose and legal basis

This processing is technically necessary in order to display our website to you. We also use the data to ensure the security and stability of our website.

The legal basis for this processing is Art. 6 para. 1 lit. f) DS-GVO. The processing of the aforementioned data is necessary for the provision of a website and thus serves to protect a legitimate interest of our company.

c) Storage period

As soon as the aforementioned personal data is no longer required to display the website, it is deleted. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object to this aspect. Further storage may take place in individual cases if this is required by law.

4. USE OF COOKIES

a) Type, scope and purpose of data processing

We use cookies. Cookies are small files that are sent by us to the browser of your terminal device when you visit our website and are stored there.

Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, enable us to carry out various analyses. For example, some cookies can recognise the browser you are using when you visit our website again and transmit various information to us. We use cookies to facilitate and improve the use of our website. Among other things, cookies enable us to make our website more user-friendly and effective for you by, for example, tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly via your browser. However, cookies do not cause any damage to your end device. They cannot execute any programs and cannot contain viruses. Various types of cookies are used on our website, the type and function of which are explained below.

Temporary cookies/ session cookies

Our website uses so-called temporary cookies or session cookies, which are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This allows various requests from your browser to be assigned to a common session and makes it possible to recognise your terminal device during subsequent website visits.

Permanent cookies

So-called permanent cookies are used on our website. Permanent cookies are cookies that are stored in your browser for a longer period of time and can transmit information. The respective storage period differs depending on the cookie. You can delete permanent cookies independently via your browser settings.

Third-party cookies

We use analytical cookies to monitor anonymised user behaviour on our website.

We also use advertising cookies. These cookies allow us to track user behaviour for advertising and targeted marketing purposes.

Social media cookies allow you to connect to your social networks and share content from our website within your networks.

Configuration of the browser settings

Most web browsers are preset to automatically accept cookies. However, you can configure your respective browser so that it only accepts certain cookies or no cookies at all. However, we would like to point out that you may then no longer be able to use all the functions of our website.

You can also delete cookies already stored in your browser via your browser settings. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since the various browsers can differ in their respective functions, we ask you to use the respective help menu of your browser for the corresponding configuration options.

Deactivating the use of cookies may require the storage of a permanent cookie on your computer. If you subsequently delete this cookie, you will have to deactivate it again.

b) Legal basis

Based on the purposes described, the legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f) DS-GVO. If you have given us your consent to the use of cookies on the basis of a notice we have issued on the website ("cookie banner"), the legal basis is additionally Art. 6 para. 1 lit. a) DS-GVO.

c) Storage period

As soon as the data transmitted to us via the cookies is no longer required for the purposes described above, this information is deleted. Further storage may take place in individual cases if this is required by law.

5. DATA COLLECTION FOR THE IMPLEMENTATION OF PRE-CONTRACTUAL MEASURES AND FOR FULFILMENT OF THE CONTRACT

a) Type and scope of data processing

In the pre-contractual area and when concluding the contract, we collect personal data about you. This concerns, for example, your first and last name, address, e-mail address, telephone number or bank details.

b) Purpose and legal basis of the data processing

We collect and process this data exclusively for the purpose of executing the contract or fulfilling pre-contractual obligations.

The legal basis for this is Art. 6 para. 1 lit b) DS-GVO. If you have also given your consent, the additional legal basis is Art. 6 para. 1 lit. a) DS-GVO.

c) Storage period

The data will be deleted as soon as they are no longer necessary for the purpose of their processing.

In addition, there may be legal storage obligations, for example, storage obligations under commercial or tax law in accordance with the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data at the end of these retention obligations.

6. ORDER FORM

There is an order form on our website which can be used for electronic pre-orders.

a) Type and scope of data processing

Our data collection is limited to the following data:

  • E-mail address
  • Payment data

b) Purpose and legal basis

The purpose of the data processing is to be able to process your order properly.

The legal basis for this is Art. 6 para. 1 lit. b) DS-GVO. The processing of the data serves the fulfilment of a contract, or is necessary for the implementation of a pre-contractual measure, which has taken place at the request of the data subject.

c) Storage period

The data will be deleted as soon as they are no longer needed to achieve the purpose of the processing.

In addition, there may be legal storage obligations, for example, storage obligations under commercial or tax law in accordance with the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data at the end of these retention obligations.

7. REGISTRATION POSSIBILITY

a) Type and scope of data processing

You can register on our website. When you register, we collect and store the data you enter in the input mask (e.g. last name, first name, e-mail address). This data will not be passed on to third parties.

b) Purpose and legal basis of the data processing

Your registration is necessary for the use of certain content and services on our website or for the performance of a contract or for the implementation of pre-contractual measures. After registration, you are free to change the personal data provided during registration at any time or to have it completely deleted from the data stock of the controller.

In the case of consent, the legal basis for processing is Art. 6 (1) a)
DS-GVO. If your registration serves to prepare the conclusion of a contract, Art. 6 para. 1 lit. b) DS-GVO is the additional legal basis.

c) Storage period

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

8. DATA TRANSMISSION

We will only share your personal data with third parties if:

  1. you have given your express consent to this in accordance with Art. 6 (1) a) DS-GVO.
  2. this is legally permissible and necessary according to Art. 6 para. 1 lit. b) DS-GVO for the fulfilment of a contractual relationship with you or the implementation of pre-contractual measures.
  3. there is a legal obligation for the disclosure according to Art. 6 para. 1 lit. c) DS-GVO.
  4. We are legally obliged to transmit data to state authorities, e.g. tax authorities, social insurance carriers, health insurance companies, supervisory authorities and law enforcement agencies.
  5. the disclosure is necessary in accordance with Art. 6 (1) f) DS-GVO for the protection of legitimate business interests, as well as for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
  6. we make use of external service providers, so-called order processors, in accordance with Art. 28 DS-GVO, who are obliged to handle your data with care.

We use such service providers in the areas of:

  • IT
  • Logistics
  • Telecommunications
  • Payment and shipping service providers

When transferring data to external bodies in third countries, i.e. outside the EU or EEA, we ensure that these bodies treat your personal data with the same care as within the EU or EEA. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or if we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.

On our website, we offer the possibility to pay via various payment providers. For this purpose, we work together with the providers listed below.

  • Bank: PostFinance AG, Mingerstrasse 20, 3030 Bern, Switzerland
  • Purchase on account via factoring provider: A.B.S. Factoring AG, Zürcherstrasse 104, 8852 Altendorf, Switzerland
  • Credit cards: Mastercard and Visa via Stripe Inc, BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Germany and Payrexx AG, Burgstrasse 20, 3600 Thun, Switzerland
  • Credit cards: American Express via AECS Swisscard GmbH and Payrexx AG
  • TWINT: Datatrans AG and Twint Aquiring AG
  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal
    2449 Luxembourg
  • Bitcoin: BitPay Inc, Coinbase Commerce byToshi Holdings Pte. Ltd and Bitstamp Europe SA
  • Instant bank transfer: Klarna Bank AB, Chausseestrasse 117, 10115 Berlin, Germany

9. APPLICATION POSSIBILITY        

a) Type and scope of data processing

You can apply on our website or by e-mail. When you apply, we collect and store the data that you enter in the input mask or that you send us by e-mail.

b) Purpose and legal basis 

We process your data only for the purpose of processing your application.
Your data will not be passed on to third parties. The legal basis for the processing is Art. 88 para. 1 DS-GVO in conjunction with. § 26 BDSG and additionally Art. 6 para. 1 lit. b) DS-GVO.

If you give us consent to include you in our applicant pool, the legal basis is Art. 6 para. 1 lit. a) DS-GVO.

c) Storage period

If we are unable to offer you a job, we will store your data for a maximum of six months after the end of the application process, taking into account § 61b para. 1 ArbGG in conjunction with. § 15 AGG. The start of the period is the receipt of the rejection letter.

If you have given us consent to include you in our applicant pool, we store your data for a maximum of two years.

d) Data transfer

Your data will only be disclosed to the bodies involved in the decision (responsible personnel or specialist departments, management, works council).

In addition, we are obliged to provide public bodies and institutions (e.g. public prosecutor's office, police, supervisory authorities, tax office, social security institutions, etc.) with their data.

Further data recipients may be those bodies for which you have given us your consent to transfer data.

10. COMMENT FUNCTION  

a) Type and scope of data processing

You can comment on articles on our website. When you comment on a post, we collect and store the data you enter in the input mask. In addition to the comments you leave, information on the time of comment entry and possibly the user name (pseudonym) you have chosen will also be stored and published. Furthermore, the IP address assigned by the Internet service provider (ISP) of the person concerned is stored. This information is not passed on to third parties.

b) Purpose and legal basis

The data transmitted by you (e.g. the IP address) is used for security reasons and in the event that the person concerned infringes the rights of third parties by posting a comment or posts illegal content.

No disclosure of this collected personal data to third parties will take place, unless such disclosure is required by law or serves the legal defence of the controller.

The legal basis for the processing of personal data transmitted when using the comment function is, if and insofar as you have given your consent, Art. 6 para. 1 lit. a) DS-GVO. You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.

Further legal basis is Art. 6 para. 1 lit. f) DS-GVO.

We have a legitimate interest in processing if third party rights are violated or illegal content is posted. This is for security purposes in case someone writes unlawful content in comments and posts (insults, prohibited political propaganda, etc.).

c) Storage period

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons.

11. CONTACT FORM

a) Type and scope of data processing

On our website, we offer you the opportunity to contact us via a form provided. During the process of sending your enquiry via the contact form, reference is made to this data protection declaration in order to obtain your consent.

If you make use of the contact form, the following personal data will be processed:

  • Salutation
  • First name
  • Surname
  • Company
  • Country
  • E-mail address
  • Phone number
  • Subject
  • Message content

b) Purpose and legal basis

The purpose of providing your e-mail address is to send you a reply to your enquiry by e-mail. When using the contact form, your personal data will not be passed on to third parties.

The legal basis for the processing is consent in accordance with Art. 6 Para. 1 lit. a) DS-GVO on the basis of the declaration of consent voluntarily submitted by you in the following and which can be revoked at any time for the future:

c) Storage period

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry).

Mandatory statutory provisions - in particular retention periods according to the German Commercial Code (HGB) or the German Fiscal Code (AO) - remain unaffected.

12. CONTACT POSSIBILITIES BY E-MAIL

On our website you can contact us by e-mail.

a) Type and scope of data processing       

You can contact us by e-mail. Our data collection is limited to the e-mail address of the e-mail account you use to contact us as well as the personal data you provide as required when contacting us.

b) Purpose and legal basis 

The purpose of the data processing is to be able to answer your request appropriately. The legal basis for this is Art. 6 para. 1 lit. f) DS-GVO. There is a legitimate interest in processing the above-mentioned personal data in order to be able to deal with your request appropriately.

c) Storage period     

The duration of the storage of the above-mentioned data depends on the background of your contact. Your personal data will be deleted regularly if the purpose of the communication no longer applies and storage is no longer necessary. This may result, for example, from the processing of your request.

13. NEWSLETTER     

a) Type and scope of data processing

On our website you have the option of subscribing to a free regular e-mail newsletter. In order to be able to send you the newsletter on a regular basis, we need your e-mail address.

b) Purpose and legal basis 

The data collected by us when you register for the newsletter is used exclusively for the purpose of addressing you in an advertising manner by way of the newsletter.

The processing of your e-mail address for the newsletter dispatch is based, in accordance with Art. 6 para. 1 lit. a) DS-GVO and § 7 para. 2 no. 3 UWG, on the declaration of consent voluntarily submitted by you below, which can be revoked at any time for the future.

In addition, the processing is based on Art. 6 para. 1 lit f) DS-GVO due to legitimate interests of us to document the proof of the required consent.

c) Storage period

Your email address will be stored for as long as you have subscribed to the newsletter. After unsubscribing from the newsletter, your email address will be deleted unless you have expressly consented to further use of your data.

14. TRACKING AND ANALYSIS TOOLS

You can find an exact overview of the web analytics and social media tools we use here:

Google Analytics

Some of our websites use Google Analytics to analyse and improve their use.

Google Analytics is a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The legal basis for the processing of data with the help of Google Analytics is your consent in accordance with Art. 6 (1) lit. a DS-GVO. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The legal basis for data processing is your consent according to Art. 6 para. 1 lit. a DS-GVO.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:

http://tools.google.com/dlpage/gaoptout?hl=de

We use Google Analytics with the extension "_anonymizeIp()". This shortens the IP addresses (so-called IP masking). A reference to specific persons can thus be excluded.

Information about Google: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

More information on Google's terms of use: www.google.com/analytics/terms/de.html

Google reCAPTCHA

In order to ensure sufficient data security when submitting forms, in certain cases we use the reCAPTCHA service, a service provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA.

This enables us to distinguish whether the input is made by a human being or abusively by automated computer programs (bots). Through the use of reCAPTCHA, the user's IP address and possibly other data required by Google for the reCAPTCHA service are transmitted to Google. The data protection provisions of Google LLC apply here.

The legal basis for the use of reCAPTCHA is Art. 6 para. 1 lit. f DS-GVO. The verification of form entries as to whether they were created by a human being represents a legitimate interest of the website operator.

European contact details of Google:

Google Dublin, Google Ireland Ltd.

Gordon House, 4 Barrow Street

Dublin D04 E5W5

Ireland

Telephone: +353 1 543 1004

For more information on Google LLC.'s privacy policy, please visit http://www.google.de/intl/de/privacy or https://www.google.com/intl/de/policies/privacy/.

Social media

You can find us in various social media with our own presence. Through this, we would like to provide you with a broad, multimedia offer and exchange with you on topics that are important to you. We include the following social networks on our website through links:

Facebook

If you access our Facebook fan page, Facebook Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, collects, stores and processes your personal data in accordance with Facebook's privacy policy. You can find the privacy policy here:

https://de-de.facebook.com/policy.php

Within the framework of the "Facebook Insights" function, Facebook may provide us with the following data categories, among others, in anonymised / statistical form for the purpose of performance measurement and optimisation of our Facebook presence:

  • Predefined interactions on our fan page
  • Timestamp
  • Country/city of the user
  • HTTP language code
  • Age/gender group
  • Previously visited website (so-called referral URL)
  • End device of the user
  • Facebook user ID (if logged in)

With regard to the processing of insights data, there is a joint responsibility between Facebook and us, under which Facebook has assumed primary responsibility. This concerns the processing of insights data and the implementation of data subject rights. Please therefore contact Facebook directly regarding all obligations under the GDPR with regard to the processing of insights data. We will forward any requests we receive in this regard to Facebook. Further details are set out in the Joint Controller Addendum, which can be found here:

www.facebook.com/legal/terms/page_controller_addendum

You can find  more information about Facebook Insights here:

https://analytics.facebook.com/features/list#automated_insights

www.facebook.com/legal/terms/information_about_page_insights_data

Instagram

If you visit our Instagram channel, personal data will be stored and processed
by Facebook Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, as the provider of Instagram, in accordance with Instagram's privacy policy. You can find the privacy policy here:

https://help.instagram.com/519522125107875

We use the statistics service Instagram Insights for the purpose of needs-based design and ongoing optimisation of our pages. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information about, among other things, the interactions of our fan page visitors, the views of our page, the reach of posts, information about the activity of our subscribers, as well as information about which countries and locations our visitors come from, and statistics about the gender ratios of our visitors. It is not possible for us to draw conclusions about individual users or access individual user profiles.

Twitter

On our Twitter channel you will receive our offers and services.

When you visit our channel, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"), as operator, stores and processes personal data to the extent described in the privacy policy.Twitter's privacy policy can be found here: https://twitter.com/de/privacy

For the purpose of demand-oriented design and continuous optimisation of our pages, we use the statistics service Twitter Analytics. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information on, among other things, impressions (how often a certain ad was viewed by Twitter users and by which target groups), conversions (e.g. website visits, registration) and other interactions (e.g. retweets, hashtag clicks). It is not possible for us to draw conclusions about individual users or access to individual user profiles.

For more information on Twitter Analytics, please visit:

https://business.twitter.com/de/advertising/analytics.html

YouTube

On our YouTube channel you can find videos or helpful tips about our offer. The customer service team also professionally answers users' questions and comments on YouTube.

Personal data is stored and processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 D04 E5W5, Ireland ("Google"), as operator of YouTube, in accordance with Google's privacy policy. You can find the privacy policy here: https://policies.google.com/privacy?hl=de&gl=de

With the help of YouTube's analytics functions, it is possible for us to carry out certain statistical evaluations to optimise our channel. This includes, in particular, details on the most popular videos (e.g. user dwell time, ranking of videos), target groups (e.g. countries, language settings, age and gender, activity times) and the reach of our channel (e.g. where users were redirected to a video from) and impressions (e.g. how many users have seen a certain ad). It is not possible for us to draw conclusions about individual users or access individual user profiles.

For more information on YouTube's Analytics features, please visit:

https://support.google.com/youtube/answer/9002587?hl=de

Social Plug-ins

We currently use the following social media plug-ins: Facebook, Instagram, Twitter, Youtube. In doing so, personal data is transmitted to the respective plug-in provider with the help of a button and stored there.

The respective plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on some of our websites. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f DS-GVO.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data we collect is directly assigned to your account with the plug-in provider. In the case of US providers, transmission takes place in the USA;

Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers communicated below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy:

Paypal

We offer the option of processing the payment transaction via the payment service provider PayPal, PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

For payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered

- "Purchase on account" via PayPal, we pass on your payment data to PayPal as part of the payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these have their basis in a scientifically recognised mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values.

For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Stripe

We offer the option to pay via the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. When paying via Stripe, we pass on the information you provided during the ordering process, along with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose.  You can find more information about Stripe's data protection at: https://stripe.com/de/privacy#translation

Payone

We offer the possibility to pay via the payment service provider Payone GmbH, Lyoner Straße 9, 60528 Frankfurt am Main. When paying via Payone, we pass on the information you provided during the ordering process together with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with the payment service provider Payone. and only insofar as it is necessary for this purpose.

Further information on data protection can be found at:

https://www.payone.com/DE-de/datenschutz.

Payrexx

We offer the option of completing the payment process via the payment service provider Payrexx AG

Burgstrasse 20, 3600 Thun, Switzerland, Tel: +41 33 550 00 10. When paying via Payrexx, we pass on the information you provided during the ordering process, along with information about your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with the payment service provider Payrexx. and only insofar as it is necessary for this purpose.

Further information on data protection can be found at: https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf

WhatsApp

You have the option of contacting us via the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

For example, the following personal data is processed by us: First and last name, profile picture and messages/pictures that you send to us via WhatsApp.

If you contact us via WhatsApp, the legal basis is your consent in accordance with Art. 6 (1) a) DS-GVO. You can revoke your consent to storage at any time. Mandatory legal provisions - in particular retention periods - remain unaffected.

We would like to point out that, according to its own statement, WhatsApp stores personal data of its users in third countries outside the EU. We have no influence on this. Please note that we cannot guarantee that WhatsApp complies with data protection standards that are comparable to those in Europe.

Further details on data processing can be found in WhatsApp's privacy policy at:

https://www.whatsapp.com/legal/#privacy-policy.

Telegram

We use the services of the provider Telegram Messenger LLP. Telegram is a free instant messaging service for use on smartphones, tablets, smartwatches and PCs.

Information on data processing when using Telegram can be found at: https://telegram.org/privacy

Skype

We use Skype from the provider Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA; When using Skype, the following data is processed: Contact data (e.g. e-mail, telephone numbers), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), content data (e.g. entries in online forms).

The purposes of the processing are contact requests and communication with customers.

The legal basis is your consent pursuant to Art. 6 para. 1 p. 1 lit. a. DSGVO.

Skype's privacy policy can be found at: https://privacy.microsoft.com/de-de/privacystatement

Single sign-on

On our website, you can log in to create a customer account or register using the social plugin "Facebook Connect" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"), within the scope of the so-called single sign-on technology , if you have a Facebook profile.

You also have the option on our website to create a customer account or to register using Google Single Sign On from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Single sign-on" or "single sign-on registration or authentication" are procedures that allow users to register with a provider of single sign-on procedures (e.g. a social network), including our online offer, with the help of a user account. The prerequisite for single sign-on authentication is that the users are registered with the respective single sign-on provider and enter the required access data in the online form provided for this purpose, or are already registered with the single sign-on provider and confirm the single sign-on registration via a button.

Authentication takes place directly with the respective single sign-on provider. In the course of such authentication, we receive a user ID with the information that the user is logged in under this user ID at the respective single sign-on provider and an ID that cannot be used by us for other purposes (so-called "user handle"). Whether additional data is transmitted to us depends solely on the single sign-on procedure used, on the data releases selected in the context of authentication and also on which data users* have released in the privacy or other settings of the user account with the single sign-on provider. Depending on the single sign-on provider and the user's choice, this can be different data, usually the email address and the user name. The password entered as part of the single sign-on procedure with the single sign-on provider is neither visible to us nor is it stored by us.

Users are asked to note that their details stored with us can be automatically matched with their user account with the single sign-on provider, but that this is not always possible or actually happens. If, for example, users' e-mail addresses change, they must change them manually in their user account with us. We may use single sign-on login, where agreed with users, as part of or prior to the performance of the contract, where users have been asked to do so, process it as part of consent and otherwise use it based on the legitimate interests of us and the interests of users in an effective and secure login system. Should users ever decide that they no longer wish to use the link between their user account and the single sign-on provider for the single sign-on procedure, they must remove this link within their user account with the single sign-on provider. If users wish to delete their data from us, they must cancel their registration with us.

Google Privacy Policy: https://policies.google.com/privacy

Facebook privacy policy: https://www.facebook.com/about/privacy

15. DATA PROCESSING FOR ADVERTISING PURPOSES

We use data which is made publicly available on the Internet or which we have otherwise lawfully obtained in order to draw the attention of existing customers and potential new business customers to our offer.

We process the following information for this purpose:

  • E-mail address, if available
  • Business address. 

We use this data as well as additional business data available on the internet to make direct advertising for our products. Unless we have a customer's consent to receive direct marketing, we use only publicly available information about companies. Such information may contain personal data. The processing of publicly available information on companies (e.g. business address) and any personal data contained therein is in our legitimate interest to be able to conduct direct advertising.

As a data subject (natural or legal person), you may object to such processing free of charge at any time by contacting us at the e-mail address willkommen(at)keys.express.

16. DATA SECURITY AND BACKUP MEASURES

We are committed to protecting your privacy and treating your personal data confidentially. To this end, we take extensive technical and organisational security precautions, which are regularly reviewed and adapted to technological progress.

This includes, among other things, the use of recognised encryption procedures (SSL or TLS). However, data disclosed in unencrypted form, for example by unencrypted e-mail, may be read by third parties. We have no influence on this. It is the responsibility of the respective user to protect the data he or she provides against misuse by encrypting it or in any other way.

17. CHANGES TO THE PRIVACY POLICY

We reserve the right to update this statement at any time as necessary.

18. YOUR RIGHTS

Here you will find your rights in relation to your personal data. Details can be found in Articles 7, 15-22 and 77 of the GDPR. You can contact the controller in this regard (point 2).

Right to revoke your data protection consent according to Art. 7 para. 3 p. 1 DS-GVO

You can revoke your consent to the processing of your personal data at any time with effect for the future. However, the lawfulness of the processing carried out until the revocation is not affected by this.

a)    Right to information according to Art. 15 DS-GVO

You have the right to request confirmation as to whether we are processing personal data relating to you. If this is the case, you have the right to be informed about this personal data and to receive further information, e.g. the purposes of processing, the categories of personal data processed, the recipients and the planned duration of storage or the criteria for determining the duration.

b)    Right to rectification and completion according to Art. 16 DS-GVO

You have the right to request the rectification of inaccurate data without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete data.

c)    Right to erasure ("right to be forgotten") according to Art. 17 DS-GVO

You have a right to erasure insofar as the processing is no longer necessary.
 This is the case, for example, if your data is no longer necessary for the original purposes, you have revoked your declaration of consent under data protection law or the data was processed unlawfully.    

d)    Right to restriction of processing according to Art. 18 DS-GVO

You have a right to restrict processing, e.g. if you believe the personal data is inaccurate.

e)    Right to data portability according to Art. 20 DS-GVO

You have the right to receive the personal data concerning you in a structured, common and machine-readable format.

f)    Right of objection according to Art. 21 DS-GVO     
 You have the right to object at any time, on grounds relating to your particular situation, to the processing of certain personal data concerning you.         
In the event of direct marketing, you as the data subject have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

g)    Automated decision in individual cases including profiling according to Art. 22 DS-GVO

You have the right not to be subject to a decision based solely on automated processing, including profiling, except in the exceptional circumstances mentioned in Article 22 of the GDPR.

Decision-making based exclusively on automated processing - including profiling - does not take place.

h)    Complaint to a data protection supervisory authority pursuant to Art. 77 DS-GVO

You can also lodge a complaint with a data protection supervisory authority at any time, for example if you believe that the data processing does not comply with data protection regulations.

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